Health Canada recalls power banks sold on Amazon over fire and explosion risk

Health Canada has recalled a portable power bank sold on Amazon because its battery can explode or catch fire. The recall involves the Newdery Power Banks Model ZHX-PB22. Officials said consumers should immediately stop using the product. The agency said the lithium-ion battery in the power banks can explode or ignite, posing fire and burn hazards.

The recall notice states there were 962 units sold in Canada between June 2024 and November 2024. As of Oct. 30, the company had not received any reports of incidents or injuries in Canada. The affected product is encased in a clear plastic shell at the front, showing a black interior, with two yellow cables attached to a black exterior shell. The model number ZHX-PB22 is printed on the back.

"Consumers should immediately stop using the recalled product," Health Canada said in its alert. The agency said affected purchasers have been refunded through Amazon.ca. Consumers with questions, or who believe they did not receive a refund, can contact NEWDERY by phone at 1-888-256-6673, by email at [email protected], or via the company's website. Separately, U.S. safety officials have issued a warning for approximately 210,000 HAIARA power banks sold on Amazon and Newegg. The U.S. Consumer Product Safety Commission said Thursday it is aware of 600 reports of fires, explosions and other overheating incidents involving the power banks, model W5 PRO. The agency reported three burn injuries and nine incidents of property damage.

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The CPSC said the products contain lithium batteries that can explode or ignite, posing serious fire and burn hazards. The affected black power banks have "20W" printed on the front and "Model: W5 PRO" printed on the side. They were sold online from January 2025 through October 2026. The agency said the manufacturer, Shenzhen Joway Power Supply Co., Ltd., has not responded to requests for a recall or information.

One Amazon seller, Mitrytech, agreed to recall approximately 11,000 affected power banks on Oct. 29. That recall covers units sold between May 2025 and September 2026 for approximately $18 to $22. However, the broader federal safety warning applies to about 210,000 power banks sold through other retailers. The CPSC said Amazon seller Geralde-US has not responded to requests, while seller Woot has refused to conduct a recall.

Consumers should immediately stop using the affected HAIARA power banks, federal officials said. The CPSC also warned consumers not to sell or give away the products. The agency said defective lithium-ion batteries can pose a fire hazard and should not be thrown in household trash, curbside recycling bins or ordinary battery recycling boxes. Instead, consumers should contact a local household hazardous waste collection center to determine if it accepts defective lithium-ion batteries.

Customers who purchased affected power banks from Mitrytech on Amazon may be eligible for a full refund. The CPSC has published additional information and photographs in its Nov. 5 safety warning. Consumers who experienced a safety incident involving the power banks can report it at SaferProducts.gov. This recall follows other recent safety notices for consumer products, including baby nests sold at major retailers due to a fall hazard.

With files from Patch