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TikTok Tightens Gambling Rules for Card Breaks, Routes Sales Through Its Own Randomization Tool

TikTok Shop has updated its gambling policies multiple times since May, restricting random card breaks to its proprietary Surprise Sets feature amid legal scrutiny over whether such formats constitute illegal lotteries.

IM

TikTok Shop has undergone significant policy changes regarding gambling and randomized sales since late May, with at least three major updates to its rules. These revisions specifically target card-break formats that have drawn comparisons to lotteries, while simultaneously expanding the platform's own Surprise Sets feature into new product categories. The evolving policies come amidst growing legal challenges questioning the legality of certain sales formats and TikTok's efforts to maintain tighter control over randomized transactions on its platform.

Detailed Restrictions on Card Break Formats

The most recent policy changes, implemented on August 31, establish strict limitations on random team breaks. In this format, buyers purchase spots and receive randomly assigned sports teams, then obtain any trading cards pulled for those teams during livestream openings. TikTok now mandates that such breaks can only occur through its Surprise Sets feature, with team assignments generated exclusively by the platform's official randomization tool. The update explicitly prohibits external randomization methods, manual draws, or any off-platform assignment processes.

This August revision also introduced additional restrictions, banning raffles for unsold spots in breaks and limiting blind-box promotions to products specifically designed as blind boxes by recognized brands. These changes were communicated to sellers through the August Policy Pulse bulletin, though the announcement focused primarily on adding prohibited break types rather than detailing the new Surprise Sets requirement.

Expansion and Regulation of Surprise Sets

TikTok's Surprise Sets feature has undergone notable evolution since its October 2025 launch. Originally positioned as an invite-only product for collectibles like trading cards, comics, and model cars, the feature has expanded into broader merchandise categories including beauty products, electronics, and toys. This expansion brought challenges, particularly when media reports revealed instances where bidders expecting high-value items like iPhones instead received significantly lower-value products.

In response to these reports, TikTok quickly implemented restrictions on certain high-value items in Surprise Sets, including iPhones, iPads, televisions, diamonds, gift cards, and precious metals. The platform also established clearer requirements for sellers, mandating accurate set titles, disclosure of all possible items and their quantities, and on-screen display of every potential item during livestreams.

The platform's approach to regulating value distribution within Surprise Sets has also evolved. The July 16 version of the policy imposed specific numerical limits, requiring that the highest MSRP in a set not exceed ten times the lowest MSRP and that high-value items comprise at least 10% of the total quantity. By September 1, these precise thresholds were replaced with more general language about 'reasonable' price variation and prohibitions against disproportionately rare high-value items.

Legal Challenges and Platform Responses

TikTok's policy changes occur against a backdrop of legal scrutiny regarding the classification of card breaks and similar formats. Three separate lawsuits have been filed against TikTok and Fanatics in California's Central District Court, alleging antitrust violations and unfair competition practices. These cases claim that Fanatics was improperly presented as the exclusive NFL memorabilia source and that TikTok suppressed breakers not exclusively dealing in Fanatics products.

While these cases focus primarily on competition issues rather than gambling allegations, other legal actions directly address the gambling question. Multiple arbitration demands have been filed against platform Whatnot, asserting that its operations constitute unregulated online casinos under California law. A separate July 2025 lawsuit targets both Whatnot and Fanatics Live under California's False Claims Act, alleging operation of unlicensed lotteries without proper taxation or licensing.

TikTok has moved to dismiss one of the cases against it, arguing platform immunity from the claims. The California Department of Justice has declined to intervene in the False Claims Act case, leaving these legal questions to play out in the courts.

Policy Inconsistencies and Enforcement Mechanisms

Analysis of TikTok's current policies reveals some apparent contradictions. While the August 31 Gambling Policy mandates that random team breaks must use the Surprise Sets feature, the September 1 Collectibles Policy retains language allowing breaks using 'manufacturer-sealed surprise sets.' TikTok clarifies that both conditions apply - Surprise Sets must be manufacturer-sealed, and the platform's randomization tool must be used for any random assignments.

The platform maintains that all gambling activities, including raffles, spins, and sweepstakes, remain prohibited. Enforcement measures for policy violations include restrictions on future livestreams, removal of auction listings, and potential account suspensions. TikTok states it actively reviews reports of misleading or non-compliant seller behavior, though the specific criteria for approving or rejecting Surprise Set listings remain undisclosed.

Broader Industry Implications

TikTok's evolving approach to randomized sales reflects broader industry challenges in distinguishing between legitimate collectible sales and gambling activities. As digital marketplaces increasingly incorporate gamified elements and chance-based transactions, platforms face growing pressure to establish clear policies that satisfy both legal requirements and community expectations.

The platform's decision to centralize randomization through its proprietary Surprise Sets tool represents a significant shift in how such transactions are managed. This move may influence how other platforms structure similar features and respond to comparable legal challenges. The ongoing lawsuits and arbitration cases will likely provide important precedents for how courts and regulators view these emerging sales formats.

As TikTok continues to refine its policies, sellers and buyers alike must handle an evolving landscape of rules and restrictions. The platform's emphasis on maintaining control over randomization processes suggests a cautious approach to potential gambling concerns, even as it expands the range of products available through chance-based sales mechanisms.

IM
Editor-in-Chief
Isabelle Moreau

Isabelle Moreau covers Canada for Novello Desserts.