AI smart glasses recalled in Canada over burn risk

Health Canada has issued a recall for a brand of AI smart glasses because they may overheat and burn users.

The recall notice from Thursday states the left side of the INMO Air3 Smart Glasses may overheat during extended use, which poses a burn hazard. The notice from brand INMO adds that this burn hazard risks "injury or death."

"Consumers should immediately stop using the recalled product and update the product firmware to version 3.16 before reusing the product," Health Canada said.

READ MORE: Health Canada recalls Galanz retro fridges over fire and burn hazards

READ MORE: Doctors recommend fallopian tube removal to cut ovarian cancer risk by 80%

The recall involves the black INMO Air3 Smart Glasses sold from December 2025 to August 2026, identifiable by "AIR3" and "INMO" printed on a label on the inside of the right arm. The company reported that 120 units were sold in Canada and 1,643 units were sold in the United States.

The glasses were sold online via Amazon, Kickstarter, and the company’s own website, inmoxr.com, priced between US$900 and $1,300.

Health Canada says the recall is being conducted jointly with the United States Consumer Product Safety Commission and INMO International Technology Limited.

As of Sept. 17, the company has received no reports of incident or injury in Canada, Health Canada said. In the U.S., there have been 10 reports of the glasses overheating, including reports of a burning sensation on users’ faces and on the left side of their ears. The CPSC identifies the hazard as a potential risk of serious injury or death from burns.

To fix the issue, both Health Canada and INMO advise users to update the firmware online to version 3.16, which is free of charge. Consumers can do so by contacting the company directly.

INMO advises owners to send a photo of the impacted product, an order number if available, and where it was purchased to [email protected]. Canadian consumers can also contact the company by telephone at 1-800-689-8547, Monday to Friday from 9 a.m. to 5 p.m. ET. U.S. owners can call 888-212-9620.

The recall notices describe an online update rather than a return shipment. "Do not resume use of the Air3 glasses until INMO confirms that version V3.16 has been successfully applied to your device," the CPSC notice states.

Health Canada reminded owners that "the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada."

The INMO Air3 glasses are designed to combine smart glasses, wireless audio, and an AI assistant, with features for translation, productivity, and media streaming. The glasses have four built-in microphones for voice commands and calls, and two open-air speakers to deliver audio.

The recall comes as AI-powered glasses are becoming more popular, prompting privacy debates. In Western Australia, the government recently announced a ban on smart glasses in public schools. A number of Canadian cities and businesses are considering banning the devices.

Anyone that experiences health or safety incidents related to the glasses or any other consumer product is being asked to fill out Health Canada’s Consumer Product Incident Report Form.

With files from Global News, blogTO and Gadget Review